b'Should you choose to extend your holiday (either at the start or the end of youra percentage, this is calculated on the basis of the total cost payable by the holiday), you will need to extend the duration of your insurance cover. If youperson(s) cancelling, excluding insurance premiums arranged through us and choose to travel without adequate insurance cover, we will not be liable for anyamendment charges which are not normally refundable.losses howsoever arising, in respect of which insurance cover would otherwise have been available. The cancellation charges below have been calculated as a pre-estimate of the losses we would incur in the event you cancelled your holiday within the 5. Holiday Prices stipulated time period. The scale of cancellation charges is as follows:Please note changes and errors occasionally occur. We reserve the right to increase/decrease and correct errors in advertised prices at any time before your holiday is confirmed. Before you make a booking, we will give you the basic price for your chosen holiday. You should check all details before you make yourLong-haul holidaysbooking. Upgrades, holiday extensions or any other variation which you have requested are on a request basis with our suppliers and subject to availability,91 days or earlier** Loss of deposit*and prices for these will only be confirmed once the prices and availability hasFrom 61 or earlier Loss of deposit*been confirmed by our suppliers. For all holidays, once you have accepted the basic price and a booking has been confirmed, that price is fully guaranteed andFrom 41 to 60 days 35% of final invoicewill not be subject to any surcharges. From 28 to 40 days 60% of final invoice6. Suitability of the Tour and Behaviour From 14 to 27 days 85% of final invoiceWe reserve the right in our absolute discretion to terminate without prior13 days or less prior to departure 100% of final invoicenotice the holiday arrangements of any customer whose behaviour is such that it causes or is likely to cause, in our reasonable opinion, or in the opinion of*Loss of Deposit means the loss of the full brochure deposit amount, including any Tour Manager or any other person in authority, distress, damage, dangerthe outstanding balance of any low deposit payment you have made, and or significant annoyance to any third party, or damage to property. In theseincludes loss of any additional deposit paid for holiday variations and holiday circumstances all our obligations to you under our contract or otherwise willextensions as referred to in clause 2.cease, full cancellation charges will apply and we will not be liable for any refund, compensation or costs incurred by you whatsoever. You and/or your party**Certain holiday arrangements may have earlier dates at which cancellation may also be required to pay for loss and/or damage caused by your actionscharges would apply. You will be advised of these dates at the time of booking and we will hold you and each member of your party jointly and individuallyyour holiday.liable for any damage or losses caused by you or any member of your party.We will deduct the cancellation charge(s) from any monies you have already paid Full payment for any such damage or losses must be paid directly to the hotelto us.manager or other supplier prior to departure. If you fail to make payment, you will be responsible for meeting any claims (including legal costs) subsequentlyDepending on the reason for cancellation, you may be able to reclaim these made against us as a result of your actions together with all costs we incur incancellation charges (less any applicable excess) under the terms of your pursuing any claim against you. Our tours can be physically demanding and weinsurance policy. Claims must be made directly to the insurance company also reserve the right to terminate your holiday where, in the reasonable opinionconcerned. Where any cancellation reduces the number of full paying party of any person in authority (including office staff or your Tour Manager when youmembers below the number on which the price, or any concessions agreed for join your escorted holiday), your physical condition means you are unable oryour booking were based, we will recalculate these items and re-invoice you likely to be unable to cope with the tour or to experience significant difficulties inaccordingly. Any such additional costs are not cancellation charges.doing so. It is your responsibility to disclose an accurate account of your mobility and all other relevant information relating to your health and fitness at the timePlease note certain arrangements may not be amended after they have been of booking. You must advise us of any change to your level of mobility or healthconfirmed and any alteration or cancellation could incur a cancellation charge of and fitness between booking your holiday and departing on your tour. Pleaseup to 100% of that part of the arrangements in addition to the charge above.also see clause 17 and clause 18.Should one or more member of a party cancel, it may increase the per person 7. Alterations to Your Booking and Booking Transfers holiday price of those still travelling and you will be liable to pay this increase.Please notify us in writing if circumstances arise whereby you wish to transfer to another available holiday, depart on a different date or make other alterationsCancellation by You due to Unavoidable & Extraordinary Circumstances:to your confirmed holiday. Note that any transfer requests to an alternative holiday (as distinct from transfers of bookings to other individuals, which areYou have the right to cancel your confirmed arrangements before the dealt with below) of less than 85% of the value of your original booking will bedeparture date without paying the above cancellation charges in the event regarded as a cancellation and cancellation charges as set out in clause 8 will beof unavoidable and extraordinary circumstances occurring at your holiday payable. Any alterations requested 60 days or more prior to departure will bedestination or its immediate vicinity and significantly affecting the performance subject to an alteration fee of 100 per person, together with costs or chargesof the arrangements or significantly affecting transport arrangements to the incurred or imposed by any of our suppliers. Any alteration to your bookingdestination. In these circumstances, we shall provide you with a full refund of requested less than 60 days prior to departure will be regarded as a cancellationthe monies you have paid but we will not be liable to pay you any compensation. and cancellation charges as set out in clause 8 will be payable. Please note costsPlease note that your right to cancel in these circumstances will only apply could increase the closer to the departure date that changes are made and youwhere the Foreign, Commonwealth & Development Office advises against should therefore contact us as soon as possible. Certain arrangements, such astravel to your destination or its immediate vicinity. For the purposes of this low-cost flight bookings, may not be amended after they have been confirmedclause, unavoidable and extraordinary circumstances means warfare, acts and any alteration could incur a cancellation charge of up to 100% of that part ofof terrorism, significant risks to human health such as the outbreak of serious the arrangements. disease at the travel destination or natural disasters such as floods, earthquakes or weather conditions which make it impossible to travel safely to the travel Transfer of Booking to Another Individual (i.e. name changes) destination.If any member of your party is prevented from travelling, that person(s) may transfer their place to someone else, subject to the following conditions: This clause 8 outlines the rights you have if you wish to cancel your booking. Please note that there is no automatic statutory right of cancellation under a. that person is introduced by you and satisfies all the conditions applicable tothe Consumer Contracts (Information, Cancellation and Additional Charges) the arrangements; Regulations 2013.b. we are notified not less than 7 days before departure;c. you pay any outstanding balance payment at the time due, an amendment fee9. Changes and Cancellations by Usof 100 per person transferring, as well as any additional fees, charges or otherWe start planning the holidays we offer many months in advance and costs arising from the transfer (including those imposed by our suppliers); and occasionally, we have to correct errors and/or make changes to the information d. the transferee agrees to these booking conditions and all other terms of thecontained in our brochures, our website and other details, both before and contract between us. after bookings have been confirmed, and also cancel confirmed bookings (which would for the avoidance of doubt expressly include any variations or extensions You and the transferee remain jointly and severally liable for payment of allbooked by you and which are part of the package and your confirmed booking). sums. If you are unable to find a replacement, cancellation charges as set out inWhilst we always endeavour to avoid changes and cancellations, we must clause 8 will apply in order to cover our estimated costs. reserve the right to do so.Otherwise, no refunds will be given for passengers not travelling or for unused services. Please note that occasionally due to events outside our control, including but not limited to adverse weather conditions or where the cruise cannot dock in the Important Note: Certain arrangements may not be amended or transferred afterexpected port due to unexpected circumstances, we may have to make changes they have been confirmed and any alteration could incur a cancellation chargeto your itinerary with little or no notice. Such changes will be considered an of up to 100% of that part of the arrangements. insignificant change except where the change results in you missing out on one or more major destination from your itinerary.8. Cancellation by You Before DepartureShould you wish to cancel your holiday, notice can be given verbally but must beInsignificant Changes by Us: An insignificant change is any change, which is not a followed up in writing by the party leader. Your notice of cancellation will onlysignificant change as referred to below.take effect when it is received in writing by us.Significant Changes by Us: A significant change is any change which, taking Since we incur costs in cancelling your arrangements, you will be required toaccount of the information you have given us at the time of booking or which pay the applicable cancellation charges up to the maximum shown below. Thewe can reasonably be expected to know as a tour operator, we could reasonably amount of the cancellation fee depends upon the date when the written noticeexpect to have a significant effect on your confirmed holiday. Occasionally, of cancellation is received by us. Where the cancellation charge is shown aswe have to make a significant change before departure such as a change of 131'